Q-CTRL Outage History

Q-CTRL is up right now

Q-CTRL had 3 outages in the last 2 years totaling 71h 6m of downtime — averaging 0.1 incidents per month.

There were 3 Q-CTRL outages since October 20, 2025 totaling 71h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.q-ctrl.com

Minor June 19, 2026

Regression in authentication with Boulder Opal Toolkit client

Detected by Pingoru
Jun 19, 2026, 06:11 AM UTC
Resolved
Jun 21, 2026, 11:08 PM UTC
Duration
2d 16h
Affected: Q-CTRL Boulder OpalQ-CTRL Fire Opal
Timeline · 4 updates
  1. investigating Jun 19, 2026, 06:11 AM UTC

    We are currently investigating an issue with the Boulder Opal Toolkit client package which is affecting authentication.

  2. identified Jun 19, 2026, 06:28 AM UTC

    The issue has been identified and is being investigated further. If you are encountering errors authenticating the Boulder Opal Toolkit or Fire Opal Client please clear locally cached authentication tokens in `~/.config/qctrl` and try again.

  3. identified Jun 19, 2026, 06:29 AM UTC

    We are continuing to work on a fix for this issue. If you are encountering errors authenticating the Boulder Opal Toolkit or Fire Opal Client please clear locally cached authentication tokens in `~/.config/qctrl` and try again.

  4. resolved Jun 21, 2026, 11:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Some product websites still affected by ongoing global outages

Detected by Pingoru
Oct 20, 2025, 10:03 PM UTC
Resolved
Oct 21, 2025, 02:42 AM UTC
Duration
4h 38m
Affected: Q-CTRL AccountsQ-CTRL Black Opal
Timeline · 3 updates
  1. monitoring Oct 20, 2025, 10:03 PM UTC

    There is some degraded performance on some of our product websites due to ongoing issues with upstream cloud platform vendors. We are working to workaround these issues as well as monitoring them.

  2. monitoring Oct 21, 2025, 01:00 AM UTC

    We are continuing to monitor for further issues.

  3. resolved Oct 21, 2025, 02:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 20, 2025

Issues with websites (include Boulder Opal, Fire Opal, account management)

Detected by Pingoru
Oct 20, 2025, 08:29 AM UTC
Resolved
Oct 20, 2025, 10:00 AM UTC
Duration
1h 30m
Affected: Q-CTRL AccountsQ-CTRL Black OpalQ-CTRL Boulder OpalQ-CTRL Fire OpalQ-CTRL Documentation
Timeline · 4 updates
  1. investigating Oct 20, 2025, 08:29 AM UTC

    We are currently investigating issues with a number of our product websites.

  2. identified Oct 20, 2025, 08:47 AM UTC

    The issue has been identified in upstream vendor cloud providers

  3. monitoring Oct 20, 2025, 08:48 AM UTC

    Our vendors report that systems are being recovered. We continue to monitor.

  4. resolved Oct 20, 2025, 10:00 AM UTC

    This incident has been resolved.

Read the full incident report →