Q-CTRL incident

Regression in authentication with Boulder Opal Toolkit client

Minor Resolved View vendor source →

Q-CTRL experienced a minor incident on June 19, 2026 affecting Q-CTRL Boulder Opal and Q-CTRL Fire Opal, lasting 2d 16h. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2026, 06:11 AM UTC
Resolved
Jun 21, 2026, 11:08 PM UTC
Duration
2d 16h
Detected by Pingoru
Jun 19, 2026, 06:11 AM UTC

Affected components

Q-CTRL Boulder OpalQ-CTRL Fire Opal

Update timeline

  1. investigating Jun 19, 2026, 06:11 AM UTC

    We are currently investigating an issue with the Boulder Opal Toolkit client package which is affecting authentication.

  2. identified Jun 19, 2026, 06:28 AM UTC

    The issue has been identified and is being investigated further. If you are encountering errors authenticating the Boulder Opal Toolkit or Fire Opal Client please clear locally cached authentication tokens in `~/.config/qctrl` and try again.

  3. identified Jun 19, 2026, 06:29 AM UTC

    We are continuing to work on a fix for this issue. If you are encountering errors authenticating the Boulder Opal Toolkit or Fire Opal Client please clear locally cached authentication tokens in `~/.config/qctrl` and try again.

  4. resolved Jun 21, 2026, 11:08 PM UTC

    This incident has been resolved.