Q-CTRL Outage History

Q-CTRL is up right now

Q-CTRL had 3 outages in the last 2 years totaling 6h 27m of downtime — averaging 0.1 incidents per month.

There were 3 Q-CTRL outages since June 29, 2025 totaling 6h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.q-ctrl.com

Minor October 20, 2025

Some product websites still affected by ongoing global outages

Detected by Pingoru
Oct 20, 2025, 10:03 PM UTC
Resolved
Oct 21, 2025, 02:42 AM UTC
Duration
4h 38m
Affected: Q-CTRL AccountsQ-CTRL Black Opal
Timeline · 3 updates
  1. monitoring Oct 20, 2025, 10:03 PM UTC

    There is some degraded performance on some of our product websites due to ongoing issues with upstream cloud platform vendors. We are working to workaround these issues as well as monitoring them.

  2. monitoring Oct 21, 2025, 01:00 AM UTC

    We are continuing to monitor for further issues.

  3. resolved Oct 21, 2025, 02:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 20, 2025

Issues with websites (include Boulder Opal, Fire Opal, account management)

Detected by Pingoru
Oct 20, 2025, 08:29 AM UTC
Resolved
Oct 20, 2025, 10:00 AM UTC
Duration
1h 30m
Affected: Q-CTRL AccountsQ-CTRL Black OpalQ-CTRL Boulder OpalQ-CTRL Fire OpalQ-CTRL Documentation
Timeline · 4 updates
  1. investigating Oct 20, 2025, 08:29 AM UTC

    We are currently investigating issues with a number of our product websites.

  2. identified Oct 20, 2025, 08:47 AM UTC

    The issue has been identified in upstream vendor cloud providers

  3. monitoring Oct 20, 2025, 08:48 AM UTC

    Our vendors report that systems are being recovered. We continue to monitor.

  4. resolved Oct 20, 2025, 10:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 29, 2025

Issues with Q-CTRL ID

Detected by Pingoru
Jun 29, 2025, 06:20 AM UTC
Resolved
Jun 29, 2025, 06:38 AM UTC
Duration
17m
Affected: Q-CTRL HomeQ-CTRL AccountsQ-CTRL Black OpalQ-CTRL Boulder OpalQ-CTRL Fire OpalQ-CTRL APIQ-CTRL DocumentationQ-CTRL ID
Timeline · 2 updates
  1. identified Jun 29, 2025, 07:13 AM UTC

    Users trying to access Q-CTRL ID may have experienced an error in account authentication. This will have blocked access to Q-CTRL products.

  2. resolved Jun 29, 2025, 07:15 AM UTC

    This incident has been resolved. All Q-CTRL products have been restored to operational order.

Read the full incident report →