Q-CTRL experienced a critical incident on June 29, 2025 affecting Q-CTRL Home and Q-CTRL Accounts and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Q-CTRL HomeQ-CTRL AccountsQ-CTRL Black OpalQ-CTRL Boulder OpalQ-CTRL Fire OpalQ-CTRL APIQ-CTRL DocumentationQ-CTRL ID
Update timeline
- identified Jun 29, 2025, 07:13 AM UTC
Users trying to access Q-CTRL ID may have experienced an error in account authentication. This will have blocked access to Q-CTRL products.
- resolved Jun 29, 2025, 07:15 AM UTC
This incident has been resolved. All Q-CTRL products have been restored to operational order.