Purple had 3 outages in the last 2 years totaling 1h 19m of downtime — averaging 0.1 incidents per month.
There were 3 Purple outages since June 6, 2024 totaling 1h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigation an outage on EMEA instance of Portal Management Platform.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
The incident has been resolved.
We experienced an elevated level of errors following a deploy. Service may have been interrupted for 10 minutes while the deploy was rolled back. A permanent fix has now been applied, and the latest version of the software has been deployed without issue.