Purple incident

EMEA - Portal outage

Major Resolved View vendor source →

Purple experienced a major incident on July 4, 2024 affecting Management Platform, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2024, 03:13 PM UTC
Resolved
Jul 04, 2024, 03:18 PM UTC
Duration
4m
Detected by Pingoru
Jul 04, 2024, 03:13 PM UTC

Affected components

Management Platform

Update timeline

  1. investigating Jul 04, 2024, 03:13 PM UTC

    We are currently investigation an outage on EMEA instance of Portal Management Platform.

  2. investigating Jul 04, 2024, 03:15 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 04, 2024, 03:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 04, 2024, 03:18 PM UTC

    The incident has been resolved.