Purple incident

EU - Splash page availability issues

Critical Resolved View vendor source →

Purple experienced a critical incident on June 6, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2024, 01:13 PM UTC
Resolved
Jun 05, 2024, 08:30 PM UTC
Duration
—
Detected by Pingoru
Jun 06, 2024, 01:13 PM UTC

Update timeline

  1. resolved Jun 06, 2024, 01:13 PM UTC

    We experienced an elevated level of errors following a deploy. Service may have been interrupted for 10 minutes while the deploy was rolled back. A permanent fix has now been applied, and the latest version of the software has been deployed without issue.