Pulseway experienced a minor incident on June 26, 2025 affecting SaaS - Europe and Remote Control - Europe, lasting 8d 1h. The incident has been resolved; the full update timeline is below.
Affected components
SaaS - EuropeRemote Control - Europe
Update timeline
- investigating Jun 26, 2025, 04:43 PM UTC
We are experiencing degraded performance on Pulseway - EU servers, which may impact administrators ability to manage endpoints. We are aware of the issue and our team is actively working to resolve the issue. We apologize for any inconvenience caused. - Cloud Operations Team
- monitoring Jun 30, 2025, 09:44 PM UTC
We have added additional servers to Pulseway - EU region. We will continue to monitor the performance. We apologize for any inconvenience caused. - Cloud Operations Team
- resolved Jul 04, 2025, 05:45 PM UTC
This incident has been resolved.