Pulseway incident

Service Disruption - Pulseway- US

Major Resolved View vendor source →

Pulseway experienced a major incident on May 3, 2026 affecting SaaS - United States and Remote Control - United States, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2026, 06:53 AM UTC
Resolved
May 03, 2026, 08:21 AM UTC
Duration
1h 27m
Detected by Pingoru
May 03, 2026, 06:53 AM UTC

Affected components

SaaS - United StatesRemote Control - United States

Update timeline

  1. investigating May 03, 2026, 06:53 AM UTC

    We are experiencing service disruption on a subset of Pulseway - US servers, which may impact administrators' ability to manage endpoints. We are aware of the issue, and our team is actively working to resolve the issue. We apologize for any inconvenience caused. - Cloud Operations Team

  2. investigating May 03, 2026, 06:54 AM UTC

    We are continuing to investigate this issue.

  3. monitoring May 03, 2026, 07:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 03, 2026, 08:21 AM UTC

    This incident has been resolved.