Pulseway incident

Custom Agent Installers fail to be generated when download is requested by a user

Major Resolved View vendor source →

Pulseway experienced a major incident on June 5, 2026 affecting SaaS - United States and SaaS - Europe, lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 10:57 AM UTC
Resolved
Jun 05, 2026, 02:25 PM UTC
Duration
3h 27m
Detected by Pingoru
Jun 05, 2026, 10:57 AM UTC

Affected components

SaaS - United StatesSaaS - Europe

Update timeline

  1. investigating Jun 05, 2026, 10:57 AM UTC

    The Pulseway R&D Teams are currently investing the issue that causes custom agent installers to fail to generate when a user attempts to download them. Please subscribe to this incident to receive updates as they become available.

  2. monitoring Jun 05, 2026, 01:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 05, 2026, 02:25 PM UTC

    This incident has been resolved.