Pulseway experienced a minor incident on September 3, 2025 affecting SaaS - Europe, lasting 3h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 03, 2025, 10:09 AM UTC
We are currently experiencing a partial service disruption affecting Pulseway EU customers. Customers may not be able to use the below features during this time. E-commerce Custom agent installers New tenant provisioning Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We apologize for any inconvenience caused. - Cloud Operations Team
- investigating Sep 03, 2025, 10:09 AM UTC
We are continuing to investigate this issue.
- monitoring Sep 03, 2025, 10:30 AM UTC
This issue has been resolved now and we will continue to monitor the status. We apologize for any inconvenience caused. - Cloud Operations Team
- resolved Sep 03, 2025, 01:42 PM UTC
This incident has been resolved.