Pulsant incident

Unplanned interruption to service at SE-1 (Milton Keynes)

Major Resolved View vendor source →

Pulsant experienced a major incident on September 20, 2024 affecting SE-1 - Milton Keynes, lasting 4d 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2024, 09:33 AM UTC
Resolved
Sep 24, 2024, 11:08 AM UTC
Duration
4d 1h
Detected by Pingoru
Sep 20, 2024, 09:33 AM UTC

Affected components

SE-1 - Milton Keynes

Update timeline

  1. investigating Sep 20, 2024, 09:33 AM UTC

    We are currently investigating an unplanned interruption of service at our SE-1 Data Centre. Updates will be provided periodically to address progress. Please contact Pulsant support if you are experiencing issues.

  2. monitoring Sep 20, 2024, 11:00 AM UTC

    A fix has been implemented and we are now monitoring service.

  3. resolved Sep 24, 2024, 11:08 AM UTC

    Services have remained stable throughout monitoring and the issue has now been resolved. If you experience any further issues please contact Pulsant Support