Pulsant experienced a notice incident on November 8, 2024, lasting 4h 13m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 08, 2024, 10:10 AM UTC
Pulsant have been made aware of an ongoing incident impacting Citrix EU Customers ' Few EU customers could not launch apps and desktops through DaaS' For up to date information - https://status.cloud.com/incidents/651542
- monitoring Nov 08, 2024, 10:42 AM UTC
Citrix Status page update 'We have identified the root cause and are applying mitigations now. Some of the impacted customers should see successful DaaS launches as we they are recovering. https://status.cloud.com/incidents/651542
- monitoring Nov 08, 2024, 11:16 AM UTC
Current update from Citrix - Status is UP. Post mitigation most of the impacted customers are able to launch apps and desktops. We continue to monitor.
- resolved Nov 08, 2024, 02:24 PM UTC
This incident has been resolved.