Pulsant incident

SE1 (Milton Keynes) Firewall Issues Identified

Minor Resolved View vendor source →

Pulsant experienced a minor incident on December 24, 2024 affecting Edge Fabric - SE-1 - Milton Keynes, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Dec 24, 2024, 01:23 PM UTC
Resolved
Dec 24, 2024, 02:52 PM UTC
Duration
1h 28m
Detected by Pingoru
Dec 24, 2024, 01:23 PM UTC

Affected components

Edge Fabric - SE-1 - Milton Keynes

Update timeline

  1. identified Dec 24, 2024, 01:23 PM UTC

    Network Operations Engineers have identified a Firewall fault within SE1 Milton Keynes Data Centre and are working to resolve. Currently there should be no client impact, please contact Pulsant support if you suspect otherwise. Updates will be provided in due course.

  2. resolved Dec 24, 2024, 02:52 PM UTC

    Network Operations Engineers have successfully replaced a device within SE-1 Data Centre and full resiliency has been restored.