Pulsant incident

SE-3 Reduced Management functionality to VM's

Notice Resolved View vendor source →

Pulsant experienced a notice incident on January 21, 2025 affecting Cloud Storage Reading, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2025, 11:52 AM UTC
Resolved
Jan 22, 2025, 12:24 PM UTC
Duration
1d
Detected by Pingoru
Jan 21, 2025, 11:52 AM UTC

Affected components

Cloud Storage Reading

Update timeline

  1. identified Jan 21, 2025, 11:52 AM UTC

    Pulsant are aware of ongoing reduced management functionality for VM's within rack B06. Engineers are working to restore full service ASAP. Apologies for the inconvenience at tis time.

  2. monitoring Jan 21, 2025, 03:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 22, 2025, 12:24 PM UTC

    This incident has been resolved.