Pulsant incident

Emergency Network Maintenance in Maidenhead SE-2 IP Fabric - Wednesday 26th February 21:00 GMT - Thursday 27th February 00:00 GMT

Pulsant experienced a notice incident on February 26, 2025 affecting SE-2 - Maidenhead, lasting 5h 56m. The incident has been resolved; the full update timeline is below.

Started: Feb 26, 2025, 04:22 PM UTC
Resolved: Feb 26, 2025, 10:19 PM UTC
Duration: 5h 56m
Detected by Pingoru: Feb 26, 2025, 04:22 PM UTC

Affected components

SE-2 - Maidenhead

Update timeline

identified Feb 26, 2025, 04:22 PM UTC

Please be aware of the following emergency network maintenance. What: The Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Maidenhead SE-2, in response to a device failure. As with any maintenance activity, there is an element of risk, although there is no expected impact as this is a resilient service. Why: This work is required to resolve a failed device in our IP fabric at the recommendation of the vendor. When: The maintenance will take place during the following window: Start: Wednesday 26th February 21:00 GMT End: Thursday 27th February 00:00 GMT If you have any questions, please raise a ticket by emailing [email protected] or by calling our support team directly.
resolved Feb 26, 2025, 10:19 PM UTC

Emergency Network Maintenance in Maidenhead SE-2 IP Fabric successfully completed with full resilience being restored.