Pulsant incident

DRaaS Issue Identified at Edinburgh SC-1 (South Gyle)

Major Resolved View vendor source →

Pulsant experienced a major incident on April 4, 2025 affecting Disaster Recovery, lasting 10d 19h. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2025, 12:15 PM UTC
Resolved
Apr 15, 2025, 08:15 AM UTC
Duration
10d 19h
Detected by Pingoru
Apr 04, 2025, 12:15 PM UTC

Affected components

Disaster Recovery

Update timeline

  1. investigating Apr 04, 2025, 12:15 PM UTC

    We are currently investigating an issue with DRaaS at Edinburgh SC-1. Updates will be provided periodically while a fix is implemented.

  2. monitoring Apr 04, 2025, 03:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 04, 2025, 03:21 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 15, 2025, 08:15 AM UTC

    This incident has been resolved.