Pulsant incident
Unplanned interruption to service at SE-3 (Reading South)
Pulsant experienced a minor incident on December 14, 2025 affecting SE-3 - Reading South, lasting 11h 55m. The incident has been resolved; the full update timeline is below.
Affected components
SE-3 - Reading South
Update timeline
- investigating Dec 14, 2025, 08:55 PM UTC
We are currently investigating an unplanned interruption of services at our SE-3 Data Centre. Updates will be provided periodically to address progress. Please contact Pulsant support if you are experiencing issues.
- monitoring Dec 14, 2025, 10:39 PM UTC
Pulsant are now observing services in SE-3 to have stabilised. Services will continue to be monitored. Please contact Pulsant support if you are experiencing issues.
- resolved Dec 15, 2025, 08:50 AM UTC
This incident has been resolved.