Provet incident

Portugal Fiscalisation through InvoiceXpress - Degraded

Minor Resolved View vendor source →

Provet experienced a minor incident on July 23, 2026 affecting EU and EU, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 10:00 AM UTC
Resolved
Jul 23, 2026, 12:27 PM UTC
Duration
2h 27m
Detected by Pingoru
Jul 23, 2026, 10:00 AM UTC

Affected components

EUEU

Update timeline

  1. identified Jul 23, 2026, 10:00 AM UTC

    Status: Identified Customer affected will not able to finalise invoices. Affected components EU (Degraded performance)

  2. identified Jul 23, 2026, 10:17 AM UTC

    Status: Identified The issue has been identified, InvoiceXpress is mitigating and service should be restored momentarily Affected components EU (Operational) EU (Degraded performance)

  3. resolved Jul 23, 2026, 12:27 PM UTC

    Status: Resolved A fix was released to Production environments of InvoiceXpress. Affected components EU (Operational) EU (Operational)