Provet incident

Cannot access invoice button via consultation page

Minor Resolved View vendor source →

Provet experienced a minor incident on August 13, 2026 affecting EU and Enterprise and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 11:12 AM UTC
Resolved
Aug 13, 2026, 11:32 AM UTC
Duration
19m
Detected by Pingoru
Aug 13, 2026, 11:12 AM UTC

Affected components

EUEnterpriseUSUS EnterpriseEUEnterpriseUSUS Enterprise

Update timeline

  1. identified Aug 13, 2026, 11:12 AM UTC

    Status: Identified Problem has been identified and roll-back has been initiated for to fix the situation. Affected components US (Degraded performance) US Enterprise (Degraded performance) EU (Degraded performance) Enterprise (Degraded performance)

  2. resolved Aug 13, 2026, 11:32 AM UTC

    Status: Resolved Rollback completed, invoice button is accessible via consultation page. Affected components US Enterprise (Operational) EU (Operational) Enterprise (Operational) US (Operational)