Provet incident
Custom integrations button does not work on consultation page
Provet experienced a minor incident on August 27, 2026 affecting EU and Enterprise and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 27, 2026, 07:49 AM UTC
Status: Investigating Customers cannot use the Integrations button on consultation pages when more than 1 consultation related custom integrations are enabled. The team has evaluated the best way to fix the occurring issue, and a decision has been made to rollback the changes that affected how the button works. Affected components Pegasus (Degraded performance) Enterprise (Degraded performance) US (Degraded performance) US Enterprise (Degraded performance) EU (Degraded performance) Darwin (Degraded performance)
- resolved Aug 27, 2026, 08:15 AM UTC
Status: Resolved We have rolled back to a version prior to the breaking change of the custom integration button on consultation page. Affected components Pegasus (Operational) Enterprise (Operational) US (Operational) US Enterprise (Operational) EU (Operational) Darwin (Operational)