Provation Software Outage History

Provation Software had 4 outages in the last 2 years totaling 6h 15m of downtime — averaging 0.2 incidents per month.

There were 4 Provation Software outages since September 12, 2024 totaling 6h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.provationapex.com

Notice August 20, 2026

Provation Apex is currently experiencing technical difficulties

Detected by Pingoru: Aug 20, 2026, 02:10 AM UTC
Resolved: Aug 20, 2026, 02:10 AM UTC
Duration: —

Affected: Provation Apex

Timeline · 2 updates

resolved Aug 20, 2026, 02:10 AM UTC

Provation Apex has fully recovered. We apologize for the inconvenience.
postmortem Sep 04, 2026, 01:24 PM UTC

Between approximately 6:52 PM and 8:17 PM CDT on August 19, 2026, customers were unable to access Provation Apex due to an expired certificate. Our operations team identified the issue and restored service. No customer data was accessed, lost, or exposed as a result of this event. We have implemented corrective actions to help prevent a recurrence. We apologize for the disruption and appreciate your patience.

Read the full incident report →

Notice September 19, 2025

Provation Apex is currently investigating a desktop app issue

Detected by Pingoru: Sep 19, 2025, 01:02 PM UTC
Resolved: Sep 19, 2025, 04:04 PM UTC
Duration: 3h 2m

Affected: Provation Apex

Timeline · 2 updates

identified Sep 19, 2025, 03:11 PM UTC

We are actively investigating an incident with Apex Desktop app not displaying live video feed.
resolved Sep 19, 2025, 04:37 PM UTC

Provation Apex has fully recovered, a fixed was deployed to Desktop app.

Read the full incident report →

Critical December 17, 2024

Provation iPRO is currently experiencing technical difficulties

Detected by Pingoru: Dec 17, 2024, 06:38 PM UTC
Resolved: Dec 17, 2024, 09:03 PM UTC
Duration: 2h 25m

Affected: iPro-anesthesia-instance-3684

Timeline · 5 updates

identified Dec 17, 2024, 06:38 PM UTC

Provation iPro is currently experiencing an outage and may not be reached. Investigation is underway. New information will be posted here as it becomes available.
identified Dec 17, 2024, 07:10 PM UTC

LightEdge (an iProcedures hosting solution) is currently experiencing intermittent network issues potentially affecting services in our datacenters. LightEdge Engineers are actively investigating the issue and working with our carrier partner to mitigate impact. Our technical teams are fully engaged until the issue is mitigated.
identified Dec 17, 2024, 08:21 PM UTC

We are engaged with an ISP to create new routing logic to connect to iProcedures datacenter, allowing customers access to the iPro platform.
identified Dec 17, 2024, 08:49 PM UTC

Work continues to rebuild the routing for iPro thru new internet hosting provider (ISP).
resolved Dec 17, 2024, 09:03 PM UTC

Provation iPro has fully recovered. We apologize for the inconvenience.

Read the full incident report →

Notice September 12, 2024

Limited Provation Apex customers potential issue connecting to the platform

Detected by Pingoru: Sep 12, 2024, 01:22 PM UTC
Resolved: Sep 12, 2024, 02:10 PM UTC
Duration: 48m

Timeline · 2 updates

investigating Sep 12, 2024, 01:22 PM UTC

We are actively investigating an incident with customers potential issue connecting to the Apex platform from AT&T networks.
resolved Sep 12, 2024, 02:10 PM UTC

Connections to the Apex platform has recovered.

Read the full incident report →