Provation Software incident

Provation Apex is currently investigating a desktop app issue

Notice Resolved View vendor source →

Provation Software experienced a notice incident on September 19, 2025 affecting Provation Apex, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2025, 01:02 PM UTC
Resolved
Sep 19, 2025, 04:04 PM UTC
Duration
3h 2m
Detected by Pingoru
Sep 19, 2025, 01:02 PM UTC

Affected components

Provation Apex

Update timeline

  1. identified Sep 19, 2025, 03:11 PM UTC

    We are actively investigating an incident with Apex Desktop app not displaying live video feed.

  2. resolved Sep 19, 2025, 04:37 PM UTC

    Provation Apex has fully recovered, a fixed was deployed to Desktop app.