Provation Software incident

Provation Apex is currently experiencing technical difficulties

Minor Resolved View vendor source →

Provation Software experienced a minor incident on November 13, 2025 affecting Provation Apex, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2025, 03:46 PM UTC
Resolved
Nov 13, 2025, 04:46 PM UTC
Duration
1h
Detected by Pingoru
Nov 13, 2025, 03:46 PM UTC

Affected components

Provation Apex

Update timeline

  1. investigating Nov 13, 2025, 03:46 PM UTC

    We are actively investigating an incident with Apex with degraded performance.

  2. investigating Nov 13, 2025, 04:34 PM UTC

    We have identified the issue and have started deploying mitigation measures.

  3. resolved Nov 13, 2025, 04:46 PM UTC

    Provation Apex has fully recovered. We apologize for the inconvenience.

  4. postmortem Dec 10, 2025, 02:14 PM UTC

    On November 13, 2025, from 9:41 AM to 10:46 AM CST, Provation Apex slowed due to a system update. The problem was resolved promptly, and additional safeguards are now in place to ensure reliability. We apologize for any inconvenience and appreciate your understanding.