Provation Software incident

Provation Apex is currently experiencing technical difficulties

Notice Resolved View vendor source →

Provation Software experienced a notice incident on November 14, 2025 affecting Provation Apex, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2025, 05:27 PM UTC
Resolved
Nov 14, 2025, 05:33 PM UTC
Duration
5m
Detected by Pingoru
Nov 14, 2025, 05:27 PM UTC

Affected components

Provation Apex

Update timeline

  1. investigating Nov 14, 2025, 05:39 PM UTC

    We are actively investigating an incident with Apex.

  2. resolved Nov 14, 2025, 05:41 PM UTC

    Provation Apex has fully recovered. We apologize for the inconvenience.

  3. postmortem Dec 10, 2025, 02:15 PM UTC

    _On November 14, 2025, Provation Apex experienced patient list loading errors lasting approximately 9 minutes before a rollback was initiated._ _**What We Did**_ _We promptly initiated a rollback after receiving the alert and restored functionality within minutes, minimizing disruption._ _**Looking Ahead**_ _To prevent similar issues, we’re implementing enhanced monitoring for early detection of mismatched configurations and stricter deployment checks to ensure database and backend schema compatibility._