Provation Apex is currently experiencing technical difficulties
Timeline · 1 update
- resolved Aug 20, 2026, 02:10 AM UTC
Provation Apex has fully recovered. We apologize for the inconvenience.
Provation Software had 4 outages in the last 2 years totaling 6h 15m of downtime — averaging 0.2 incidents per month.
There were 4 Provation Software outages since August 29, 2024 totaling 6h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.
Provation Apex has fully recovered. We apologize for the inconvenience.
We are actively investigating an incident with Apex Desktop app not displaying live video feed.
Provation Apex has fully recovered, a fixed was deployed to Desktop app.
Provation iPro is currently experiencing an outage and may not be reached. Investigation is underway. New information will be posted here as it becomes available.
LightEdge (an iProcedures hosting solution) is currently experiencing intermittent network issues potentially affecting services in our datacenters. LightEdge Engineers are actively investigating the issue and working with our carrier partner to mitigate impact. Our technical teams are fully engaged until the issue is mitigated.
We are engaged with an ISP to create new routing logic to connect to iProcedures datacenter, allowing customers access to the iPro platform.
Work continues to rebuild the routing for iPro thru new internet hosting provider (ISP).
Provation iPro has fully recovered. We apologize for the inconvenience.
We are actively investigating an incident with customers potential issue connecting to the Apex platform from AT&T networks.
Connections to the Apex platform has recovered.