Provation Software Outage History

Provation Software is up right now

Provation Software had 4 outages in the last 2 years totaling 6h 15m of downtime — averaging 0.2 incidents per month.

There were 4 Provation Software outages since August 29, 2024 totaling 6h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.provationapex.com

Major August 20, 2026

Provation Apex is currently experiencing technical difficulties

Detected by Pingoru
Aug 20, 2026, 01:24 AM UTC
Resolved
Aug 20, 2026, 01:24 AM UTC
Duration
—
Affected: Provation Apex
Timeline · 4 updates
  1. investigating Aug 20, 2026, 12:37 AM UTC

    We are actively investigating an incident with Apex.

  2. investigating Aug 20, 2026, 01:23 AM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 20, 2026, 01:24 AM UTC

    Provation Apex has fully recovered. We apologize for the inconvenience.

  4. postmortem Aug 20, 2026, 01:28 AM UTC

    This issue has been resolved. Apex is operational. Thank you.

Read the full incident report →

Notice September 19, 2025

Provation Apex is currently investigating a desktop app issue

Detected by Pingoru
Sep 19, 2025, 01:02 PM UTC
Resolved
Sep 19, 2025, 04:04 PM UTC
Duration
3h 2m
Affected: Provation Apex
Timeline · 2 updates
  1. identified Sep 19, 2025, 03:11 PM UTC

    We are actively investigating an incident with Apex Desktop app not displaying live video feed.

  2. resolved Sep 19, 2025, 04:37 PM UTC

    Provation Apex has fully recovered, a fixed was deployed to Desktop app.

Read the full incident report →

Critical December 17, 2024

Provation iPRO is currently experiencing technical difficulties

Detected by Pingoru
Dec 17, 2024, 06:38 PM UTC
Resolved
Dec 17, 2024, 09:03 PM UTC
Duration
2h 25m
Affected: iPro-anesthesia-instance-3684
Timeline · 5 updates
  1. identified Dec 17, 2024, 06:38 PM UTC

    Provation iPro is currently experiencing an outage and may not be reached. Investigation is underway. New information will be posted here as it becomes available.

  2. identified Dec 17, 2024, 07:10 PM UTC

    LightEdge (an iProcedures hosting solution) is currently experiencing intermittent network issues potentially affecting services in our datacenters. LightEdge Engineers are actively investigating the issue and working with our carrier partner to mitigate impact. Our technical teams are fully engaged until the issue is mitigated.

  3. identified Dec 17, 2024, 08:21 PM UTC

    We are engaged with an ISP to create new routing logic to connect to iProcedures datacenter, allowing customers access to the iPro platform.

  4. identified Dec 17, 2024, 08:49 PM UTC

    Work continues to rebuild the routing for iPro thru new internet hosting provider (ISP).

  5. resolved Dec 17, 2024, 09:03 PM UTC

    Provation iPro has fully recovered. We apologize for the inconvenience.

Read the full incident report →

Notice September 12, 2024

Limited Provation Apex customers potential issue connecting to the platform

Detected by Pingoru
Sep 12, 2024, 01:22 PM UTC
Resolved
Sep 12, 2024, 02:10 PM UTC
Duration
48m
Timeline · 2 updates
  1. investigating Sep 12, 2024, 01:22 PM UTC

    We are actively investigating an incident with customers potential issue connecting to the Apex platform from AT&T networks.

  2. resolved Sep 12, 2024, 02:10 PM UTC

    Connections to the Apex platform has recovered.

Read the full incident report →