Provation Apex is currently experiencing technical difficulties
Affected: Provation Apex
Provation Software Outage History
Provation Software is up right nowProvation Software had 4 outages in the last 2 years totaling 7h 39m of downtime — averaging 0.2 incidents per month.
There were 4 Provation Software outages since June 6, 2024 totaling 7h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.
Provation Apex is currently investigating a desktop app issue
Affected: Provation Apex
Timeline · 2 updates
- identified Sep 19, 2025, 03:11 PM UTC
We are actively investigating an incident with Apex Desktop app not displaying live video feed.
- resolved Sep 19, 2025, 04:37 PM UTC
Provation Apex has fully recovered, a fixed was deployed to Desktop app.
Provation iPRO is currently experiencing technical difficulties
Affected: iPro-anesthesia-instance-3684
Timeline · 5 updates
- identified Dec 17, 2024, 06:38 PM UTC
Provation iPro is currently experiencing an outage and may not be reached. Investigation is underway. New information will be posted here as it becomes available.
- identified Dec 17, 2024, 07:10 PM UTC
LightEdge (an iProcedures hosting solution) is currently experiencing intermittent network issues potentially affecting services in our datacenters. LightEdge Engineers are actively investigating the issue and working with our carrier partner to mitigate impact. Our technical teams are fully engaged until the issue is mitigated.
- identified Dec 17, 2024, 08:21 PM UTC
We are engaged with an ISP to create new routing logic to connect to iProcedures datacenter, allowing customers access to the iPro platform.
- identified Dec 17, 2024, 08:49 PM UTC
Work continues to rebuild the routing for iPro thru new internet hosting provider (ISP).
- resolved Dec 17, 2024, 09:03 PM UTC
Provation iPro has fully recovered. We apologize for the inconvenience.
Limited Provation Apex customers potential issue connecting to the platform
Timeline · 2 updates
- investigating Sep 12, 2024, 01:22 PM UTC
We are actively investigating an incident with customers potential issue connecting to the Apex platform from AT&T networks.
- resolved Sep 12, 2024, 02:10 PM UTC
Connections to the Apex platform has recovered.