Provation Software incident
Provation Apex is currently experiencing technical difficulties
Provation Software experienced a major incident on September 11, 2023 affecting Provation Apex, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 11, 2023, 05:20 PM UTC
We have deployed a solution and are currently monitoring event processing for signs of recovery.
- investigating Sep 11, 2023, 05:28 PM UTC
Provation Apex is currently experiencing a partial outage, resulting in some users finding it unreachable. Investigation is underway. New information will be posted here as it becomes available. Please reference this link for Apex Desktop App offline mode instructions - Offline Mode Instructions Click the "Subscribe to Updates" button on this page to get email updates sent to your inbox whenever a change is made to this page.
- monitoring Sep 11, 2023, 05:40 PM UTC
We have deployed a solution and are currently monitoring event processing for signs of recovery.
- resolved Sep 11, 2023, 05:58 PM UTC
Provation Apex has fully recovered. We apologize for the inconvenience.