Provation Software incident

Provation SurgicalValet is currently experiencing technical difficulties

Notice Resolved View vendor source →

Provation Software experienced a notice incident on June 15, 2023, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2023, 02:35 PM UTC
Resolved
Jun 15, 2023, 03:51 PM UTC
Duration
1h 16m
Detected by Pingoru
Jun 15, 2023, 02:35 PM UTC

Update timeline

  1. resolved Jun 29, 2023, 05:24 PM UTC

    We are actively working to investigate the issue. Additional information will be posted on this page as it becomes available.

  2. postmortem Jul 05, 2023, 12:59 PM UTC

    On June 15th, 8:35 AM CST, Surgical Valet & Quality encountered an incident with the web application certificate, causing downtime to the system. Certificates were updated and access to the API was restored. All systems were restored by 9:51 AM CST.