Property Control incident

System is processing transactions slowly

Notice Resolved View vendor source →

Property Control experienced a notice incident on June 20, 2022 affecting Web Application and Mobile App / API and 1 more component, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2022, 03:12 PM UTC
Resolved
Jun 20, 2022, 03:15 PM UTC
Duration
3m
Detected by Pingoru
Jun 20, 2022, 03:12 PM UTC

Affected components

Web ApplicationMobile App / APIOnline Payment ServicesPublic WebsitesOutbound EmailText & Voice MessagingAccounting Integration

Update timeline

  1. investigating Jun 20, 2022, 03:12 PM UTC

    The system is currently processing data slowly. We are investigating the cause and will provide an update as soon as we have more information.

  2. monitoring Jun 20, 2022, 03:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 20, 2022, 03:15 PM UTC

    This incident has been resolved.