Property Control incident

Intermittent Timeout Issue - Service Requests & Security Console

Property Control experienced a notice incident on April 14, 2026 affecting Web Application, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started: Apr 14, 2026, 04:03 PM UTC
Resolved: Apr 15, 2026, 05:38 PM UTC
Duration: 1d 1h
Detected by Pingoru: Apr 14, 2026, 04:03 PM UTC

Affected components

Web Application

Update timeline

identified Apr 14, 2026, 04:03 PM UTC

Some users are experiencing an unexpected timeout when writing but not yet submitting a Service Request, Incident Report, or Shift Log. If left idle for ~5 minutes, the page may refresh and work may be lost. Workaround: Copy your draft into a notepad before stepping away. We are actively working on a fix and will update this page when resolved.
resolved Apr 15, 2026, 05:38 PM UTC

The issue has been resolved.