Property Control incident

Errors accessing file records

Minor Resolved View vendor source →

Property Control experienced a minor incident on August 19, 2022 affecting Web Application and Mobile App / API and 1 more component, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2022, 09:43 PM UTC
Resolved
Aug 19, 2022, 10:51 PM UTC
Duration
1h 8m
Detected by Pingoru
Aug 19, 2022, 09:43 PM UTC

Affected components

Web ApplicationMobile App / APIOnline Payment ServicesPublic WebsitesOutbound EmailText & Voice MessagingAccounting Integration

Update timeline

  1. investigating Aug 19, 2022, 09:43 PM UTC

    We're experiencing an elevated level of errors when accessing files on the system.

  2. resolved Aug 19, 2022, 10:51 PM UTC

    This incident has been resolved.