Property Control incident

Delayed Email Notifications & Announcement Processing

Minor Resolved View vendor source →

Property Control experienced a minor incident on June 21, 2023 affecting Outbound Email, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2023, 06:11 PM UTC
Resolved
Jun 21, 2023, 08:06 PM UTC
Duration
1h 54m
Detected by Pingoru
Jun 21, 2023, 06:11 PM UTC

Affected components

Outbound Email

Update timeline

  1. investigating Jun 21, 2023, 04:26 PM UTC

    Some users may experience a delay in emails notifications and/or announcements. We are currently investigating the cause of this issue.

  2. monitoring Jun 21, 2023, 06:11 PM UTC

    A fix has been implemented. The backlog of emails and announcements are starting to clear. We will monitor the issue until it is fully resolved.

  3. resolved Jun 21, 2023, 08:06 PM UTC

    This incident has been resolved. All email and announcement systems are fully operational.