Property Control incident

Delayed Email Notifications & Announcement Processing

Minor Resolved View vendor source →

Property Control experienced a minor incident on July 15, 2024 affecting Outbound Email and Text & Voice Messaging, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2024, 03:00 PM UTC
Resolved
Jul 15, 2024, 05:48 PM UTC
Duration
2h 48m
Detected by Pingoru
Jul 15, 2024, 03:00 PM UTC

Affected components

Outbound EmailText & Voice Messaging

Update timeline

  1. investigating Jul 15, 2024, 03:00 PM UTC

    Some users may experience a delay in emails notifications and/or announcements. We are currently investigating the cause of this issue.

  2. monitoring Jul 15, 2024, 04:00 PM UTC

    The backlog of emails and announcements are starting to clear. We will monitor the issue until it is fully resolved.

  3. monitoring Jul 15, 2024, 05:17 PM UTC

    All email and announcement systems are fully operational. We continue monitoring the delay in SMS&Voice notifications.

  4. resolved Jul 15, 2024, 05:48 PM UTC

    This incident has been resolved. Text&Voice notification system is fully operational.