Property Control experienced a minor incident on August 16, 2024 affecting Outbound Email, lasting 8h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound Email
Update timeline
- investigating Aug 16, 2024, 01:11 PM UTC
We are currently experiencing delays with emails sent on Thursday, August 15, and Friday, August 16. Our team is actively working with our back-end email provider to resolve the issue and clear the backlog. Further updates will be provided as we make progress. Thank you for your patience.
- monitoring Aug 16, 2024, 03:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 16, 2024, 09:21 PM UTC
This incident has been resolved.