ProPay incident

ProPay Reports Issue

Notice Resolved View vendor source →

ProPay experienced a notice incident on September 22, 2025 affecting xfer.propay.com - SFTP Reports, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2025, 04:08 PM UTC
Resolved
Sep 23, 2025, 05:21 PM UTC
Duration
1d 1h
Detected by Pingoru
Sep 22, 2025, 04:08 PM UTC

Affected components

xfer.propay.com - SFTP Reports

Update timeline

  1. identified Sep 22, 2025, 04:08 PM UTC

    We are aware of an issue affecting the delivery of NOC and ACHReturn Files. Our teams are working to correct the issue and will provide updates as they are available.

  2. identified Sep 23, 2025, 05:21 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Sep 23, 2025, 05:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 23, 2025, 05:21 PM UTC

    This incident has been resolved.