Proofpoint Security Awareness Training incident

We are experiencing an issue that is impacting PSAT Platform Access

Notice Resolved View vendor source →

Proofpoint Security Awareness Training experienced a notice incident on April 19, 2023 affecting Training Platform - U.S., lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2023, 03:01 PM UTC
Resolved
Apr 19, 2023, 03:34 PM UTC
Duration
32m
Detected by Pingoru
Apr 19, 2023, 03:01 PM UTC

Affected components

Training Platform - U.S.

Update timeline

  1. investigating Apr 19, 2023, 03:01 PM UTC

    We are currently investigating an issue that is preventing customer admins and end users from accessing their platform.

  2. investigating Apr 19, 2023, 03:02 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 19, 2023, 03:13 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 19, 2023, 03:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Apr 19, 2023, 03:33 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Apr 19, 2023, 03:34 PM UTC

    This incident has been resolved.