Proofpoint Security Awareness Training incident

Content Library UI issues

Minor Resolved View vendor source →

Proofpoint Security Awareness Training experienced a minor incident on April 24, 2023 affecting Training Platform - U.S. and Training Platform - Europe and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2023, 02:10 PM UTC
Resolved
Apr 24, 2023, 03:08 PM UTC
Duration
57m
Detected by Pingoru
Apr 24, 2023, 02:10 PM UTC

Affected components

Training Platform - U.S.Training Platform - EuropeTraining Platform - Asia Pacific

Update timeline

  1. investigating Apr 24, 2023, 02:10 PM UTC

    We are currently experiencing issues with the home page of the PSAT Administrative interface. There is no impact on end user training, simulated phishing, or PhishAlarm. The relevant teams are investigating and working on a quick resolution.

  2. monitoring Apr 24, 2023, 02:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2023, 03:08 PM UTC

    This incident has been resolved.