Proofpoint Security Awareness Training incident

Incident affecting some US-hosted PSAT services

Minor Resolved View vendor source →

Proofpoint Security Awareness Training experienced a minor incident on June 13, 2023 affecting Training Platform - U.S. and Simulated Phishing - U.S. and 1 more component, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 08:36 PM UTC
Resolved
Jun 13, 2023, 10:54 PM UTC
Duration
2h 18m
Detected by Pingoru
Jun 13, 2023, 08:36 PM UTC

Affected components

Training Platform - U.S.Simulated Phishing - U.S.PhishAlarm - CLEAR - U.S.

Update timeline

  1. identified Jun 13, 2023, 08:36 PM UTC

    Customers may experience degraded performance on some services like Report Exporter, Analyzer/CLEAR in our US-hosted environment. We are closely monitoring our service provider offering these services who is impacted.

  2. resolved Jun 13, 2023, 10:54 PM UTC

    This incident has been resolved.