Proofpoint Security Awareness Training incident

Reporting issues detected in US region.

Major Resolved View vendor source →

Proofpoint Security Awareness Training experienced a major incident on October 2, 2023 affecting Training Platform - U.S., lasting 6h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2023, 03:05 PM UTC
Resolved
Oct 02, 2023, 09:45 PM UTC
Duration
6h 39m
Detected by Pingoru
Oct 02, 2023, 03:05 PM UTC

Affected components

Training Platform - U.S.

Update timeline

  1. investigating Oct 02, 2023, 03:05 PM UTC

    We are experiencing issues with our reports and "edit training assignments" for admins. Limited impact on end users who were taking training was noticed.

  2. monitoring Oct 02, 2023, 03:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 02, 2023, 09:45 PM UTC

    This incident has been resolved.