Proofpoint Security Awareness Training incident
Data inconsistencies in reports/API
Proofpoint Security Awareness Training experienced a notice incident on October 19, 2023, lasting 3d 7h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 19, 2023, 08:23 PM UTC
We have identified an issue with our internal systems where some data from the period between October 12th and October 16th may be missing from our reports and API. The data is in our backend systems but is just missing from the reports, exports & API. Our team is actively working on the issue. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the matter.
- resolved Oct 23, 2023, 03:51 AM UTC
This incident has been resolved.