Proofpoint Security Awareness Training incident

Community Access Issues

Minor Resolved View vendor source →

Proofpoint Security Awareness Training experienced a minor incident on January 25, 2024 affecting Training Platform - U.S. and Training Platform - Europe and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2024, 09:17 PM UTC
Resolved
Jan 25, 2024, 10:24 PM UTC
Duration
1h 6m
Detected by Pingoru
Jan 25, 2024, 09:17 PM UTC

Affected components

Training Platform - U.S.Training Platform - EuropeTraining Platform - Asia Pacific

Update timeline

  1. investigating Jan 25, 2024, 09:17 PM UTC

    Some customers are reporting issues accessing the community from the platform receiving " An error occurred during redirection" Proofpoint is looking into the issue. In the meantime, please email [email protected] to open a ticket until access is fixed.

  2. resolved Jan 25, 2024, 10:24 PM UTC

    This incident has been resolved.