Proofpoint Security Awareness Training incident
Simulated phishing campaign emails has elevated error rate
Proofpoint Security Awareness Training experienced a minor incident on February 1, 2024 affecting Simulated Phishing - U.S. and Simulated Phishing - Asia Pacific, lasting 12h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Simulated Phishing - U.S.Simulated Phishing - Asia Pacific
Update timeline
- investigating Feb 01, 2024, 01:33 AM UTC
We have observed elevated error rates when sending emails in simulated phishing campaigns. We advise you to clone and resend if you encounter any campaign errors. We are actively looking into this issue.
- resolved Feb 01, 2024, 02:33 PM UTC
This incident has been resolved and simulated phishing campaigns are functioning as normal.