Proofpoint Security Awareness Training incident

Some simulated phishing campaigns might be in pending status longer than normal

Minor Resolved View vendor source →

Proofpoint Security Awareness Training experienced a minor incident on March 21, 2024 affecting Simulated Phishing - U.S. and Simulated Phishing - Europe and 1 more component, lasting 6h 2m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2024, 02:34 PM UTC
Resolved
Mar 21, 2024, 08:36 PM UTC
Duration
6h 2m
Detected by Pingoru
Mar 21, 2024, 02:34 PM UTC

Affected components

Simulated Phishing - U.S.Simulated Phishing - EuropeSimulated Phishing - Asia Pacific

Update timeline

  1. identified Mar 21, 2024, 02:34 PM UTC

    You might notice some simulated phishing campaigns might be in pending status longer than normal. If this is the case, please clone and resend the campaign which should fix the issue. This will likely only happen for campaigns that were created before Wednesday March 20th 4pm ET. A fix is being implemented right now.

  2. monitoring Mar 21, 2024, 04:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 21, 2024, 08:36 PM UTC

    This incident has been resolved.