Proofpoint Security Awareness Training incident

PhishAlarm issue with Outlook for Mac

Notice Resolved View vendor source →

Proofpoint Security Awareness Training experienced a notice incident on February 24, 2025 affecting PhishAlarm - CLEAR - U.S. and PhishAlarm - CLEAR - Europe and 1 more component, lasting 4d 6h. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2025, 01:52 PM UTC
Resolved
Feb 28, 2025, 08:39 PM UTC
Duration
4d 6h
Detected by Pingoru
Feb 24, 2025, 01:52 PM UTC

Affected components

PhishAlarm - CLEAR - U.S.PhishAlarm - CLEAR - EuropePhishAlarm - CLEAR - Asia Pacific

Update timeline

  1. identified Feb 24, 2025, 01:52 PM UTC

    We have detected an issue with newer versions of Outlook for Mac that has impacted user experience with our PhishAlarm product. Users impacted may notice: Emails not being moved to Junk Dialogs/Prompts not being displayed However, emails are still being reported and delivered to our Analyzer/CLEAR systems. We are currently working on a resolution.

  2. resolved Feb 28, 2025, 08:39 PM UTC

    This incident has been resolved.