Proofpoint Security Awareness Training incident

Training reports may be out of date

Minor Resolved View vendor source →

Proofpoint Security Awareness Training experienced a minor incident on October 3, 2024 affecting Training Platform - U.S. and Training Platform - Europe and 1 more component, lasting 18h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2024, 08:21 PM UTC
Resolved
Oct 04, 2024, 02:23 PM UTC
Duration
18h 2m
Detected by Pingoru
Oct 03, 2024, 08:21 PM UTC

Affected components

Training Platform - U.S.Training Platform - EuropeTraining Platform - Asia Pacific

Update timeline

  1. identified Oct 03, 2024, 08:21 PM UTC

    We have identified an issue where training report data may be out of date. Assignment Management and End User Training are not affected. We are actively working on a resolution.

  2. monitoring Oct 04, 2024, 01:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 04, 2024, 02:23 PM UTC

    This incident has been resolved.