Proofpoint Security Awareness Training incident

Issue with Content Library in ZenGuide Platform

Minor Resolved View vendor source →

Proofpoint Security Awareness Training experienced a minor incident on February 10, 2025 affecting Training Platform - U.S., lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2025, 01:48 PM UTC
Resolved
Feb 10, 2025, 02:43 PM UTC
Duration
54m
Detected by Pingoru
Feb 10, 2025, 01:48 PM UTC

Affected components

Training Platform - U.S.

Update timeline

  1. investigating Feb 10, 2025, 01:48 PM UTC

    We're aware of an issue displaying the Content Library on the ZenGuide Platform in the US Region. All other systems are operating normally and can be reached through the left hand navigation.

  2. identified Feb 10, 2025, 02:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 10, 2025, 02:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 10, 2025, 02:43 PM UTC

    This incident has been resolved.