Products Up is currently experiencing a notice incident affecting Platform API and Productsup Platform and 1 more component, which began 2h ago. The vendor's full update timeline is below.
Affected components
Platform APIProductsup PlatformData ProcessingDestination "Productsup Server"Image ServiceFTP ServiceProxy ServiceTracking ServiceStream APIAuthentication Service
Update timeline
- investigating Jun 01, 2026, 11:51 AM UTC
We are currently experiencing issues with a long-distance fibre link to our Frankfurt location. As a precaution, we have temporarily taken this connection offline to maintain network stability. Traffic is automatically being rerouted via alternative transit and peering paths. No service interruption is expected. We are monitoring the situation and will restore the link once stability is confirmed.