Products Up experienced a notice incident on March 12, 2026 affecting Productsup Platform, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 12, 2026, 09:47 AM UTC
We are currently experiencing issues with the platform. Our team is actively investigating the problem and working to identify the root cause. We will provide further updates as soon as more information becomes available.
- monitoring Mar 12, 2026, 10:33 AM UTC
The issue was identified in the virtualization cluster and has been partially resolved. The platform is now operational. Our team will continue to closely monitor the systems to ensure stability and complete resolution of the incident.
- resolved Mar 12, 2026, 11:32 AM UTC
The issue affecting the platform has been resolved. Service has been restored and the platform is operating normally. Our team will continue to monitor the systems to ensure ongoing stability and performance. We appreciate your patience while we worked to resolve this incident. Thank you for your understanding.